REFUND POLICY

Last Updated: September 22, 2026

Refund Eligibility:
Refunds will not be processed if incorrect details are provided.

Valid Reasons for Refunds:
Refunds will be considered for unauthorized transactions, technical issues causing non-delivery of in-game items, or other verifiable errors.

Refund Process:
Users should submit refund requests via our customer support email at [email protected].
Provide the transaction details, including the order number, date of purchase, and a detailed explanation of the issue.

Refund Approval:
Refunds are subject to approval and may require investigation.
We reserve the right to refuse a refund if the request is beyond the specified refund period or if we determine the purchase was not made in good faith.

Refund Methods:
Approved refunds will be processed using the original payment method.
In certain cases, alternative refund methods may be considered.

Non-Refundable Items:
Certain in-game items or services may be non-refundable. Users are advised to check product descriptions before making a purchase.

Chargebacks:
Users are encouraged to contact us for resolution before initiating any chargebacks. Chargebacks may result in the suspension of accounts.

Policy Changes:
We reserve the right to update or modify the refund policy at any time. Users will be notified of any changes.

By using our website and making in-game purchases, users acknowledge and agree to abide by this refund policy.